Dear fellow Boating Enthusiast, Thank you for your enquiry with us. Please take the time to read through this document. It will explain exactly how to get your boat booked. . How to get your boat booking started:
1. Give us your requested dates, preferred boat and required services. We will check boat availability and get back to you.
2. Once we confirm availability please provide us with the below list of required documents.
3. We will issue your invoice once we receive all the required documentation. Full payment secures your booking. Required documents to be provided:  Copy of ID (Foreign Visitors – Copy of passport and Entry stamp)  Copy of SAMSA Skipper Ticket (Foreign Visitors – Only International Certificate for Operators of Pleasure Craft - ICC recognised in RSA)  Proof of Address (Foreign Visitors – Copy of your hotel reservation)  Copy of Driver License (In the case of a client towing a boat to an alternative location) Services available:  Launching and retrieval service (Additional R400 per boat)  Delivery and pick up service (R10 per/km)  Watersport equipment hire – Please scroll down to see list of equipment for hire All preliminary bookings will be valid for 2 days only. All invoices generated will be valid for 2 days only. The boat will be made available to other clients if full payment of your rental agreement is not received within the allocated 2 days. Deposits: An online deposit of R4500 is required to be paid 7 days prior to rental date via EFT or paid on the day of rental via Zapper, Snapscan, credit card/debit card or cash for insurance purposes. When you return the hired boat, trailer, safety equipment, life jackets and accessories in good order, the deposit (ONLY once it reflects in our account) will be refunded, via EFT, within 7 working days after the boat is returned. SURF LAUNCHING AND ENTERING RACE EVENTS WITH OCEAN IMAGE PROPERTY IS STRICTLY PROHIBITED. NO COMPLIANCE WILL GRANT PENALTIES THAT WILL RESULT IN THE LOSS OF YOUR DEPOSIT. .
Operating hours: 08:00am to 17:00pm Boat Collections - from 09:00am to 17:00pm on the date printed on your invoice. Day-Before collections only by prior arrangement and boat availability. All Day-Before collections earlier than 16:00pm will incur an additional day rental. . Boat Returns – From 08:00am to 17:00pm on the date printed on your invoice. Day-After returns only by prior arrangement. All Day-After deliveries later than 08:00am will incur an additional day rental. Fuel Policy: On collection of any boat rental, each client will receive the boat with full fuel tanks (Unleaded petrol ONLY) and it is required that the client returns the fuel tanks full. Day rates do not include fuel costs. Empty fuel tanks will be charged at R138.00 per quarter empty tank (Boat Echo @ R138.00 per 6 Litres) and will be deducted from the deposit. . Loss or Damage of equipment and use of gravel roads: On the day you collect the boat one of our representatives will explain in full detail our damage payment policy. Please scroll down to reference list. Ocean Image reserves the right of full rental payment if damage was caused to Ocean Image property during any/all part of the rental period. Use of gravel roads are allowed but will incur a cleaning and maintenance Fee of R700.00. . Poaching & Impounding Policy: Please note that Ocean Image condemns any sort of poaching and you as the client will be held legally and bindingly responsible for all/any costs incurred if you are found guilty of any illegal poaching activities. The client will be held financially accountable in full if one of our vessels are impounded or any fines are incurred; you as the client will also be financially liable in the event that one of our boats are impounded and will be liable to pay, as per your rental agreement, for each day until the boat is returned to Ocean Image. . Launching Fees, Additional Permit Costs and Boat Delivery Charges: The rental day rates do not include any additional launching fees or permit costs that may incur at any particular launch site. If the client is not a member at the specified launch area or boating club, the client will be responsible for the extra charges. In the case of Ocean Image Boat Rentals launching and retrieving a boat for you, an additional charge of R400.00 is charged. . After hour retrievals/returns: will incur a surcharge of R500.00 per hour (All Boats). . Fair Weather Policy: Bad Weather on your boating day? Do not panic! If, on the day of you wanting to launch (Cape Town area only) and the weather is not suitable, we will gladly move your booking to an alternative date that suites you best. Prior arrangements are necessary so that we can ensure you have a boat available. . . Cancellation/Refund/Unused days: NO REFUND will be made to all cancellations within 7 days of rental. Full refund if cancellation was made more than 7 days before rental. NO REFUND will be made for days not used during your rental period due to unfavourable weather or any reason preventing the use of the boat. . Where are we located: We are based in Granger Bay, Cape Town, corner of Beach Rd & Haul Rd behind the Oceana Power Boat Club (adjacent to the V&A Waterfront)

PRIVACY POLICY  Customer Privacy policy
Ocean Image shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal
information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation.

PAYMENT POLICY
Payment options accepted Payment may be made via Visa and MasterCard.
Card acquiring and security Card transactions will be acquired for Ocean Image via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details separate from card details Customer details will be stored by Ocean Image separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
Merchant Outlet country and transaction currency The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
Responsibility Ocean Image takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
Country of domicile This website is governed by the laws of South Africa and Ocean Image chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature 1 Haul Rd, Granger Bay, Cape Town.
Variation Ocean Image may, in its sole discretion, change this agreement or any part thereof at any time without notice.


BOAT AND SAFETY EQUIPMENT REPLACEMENT PRICE LIST GUIDELINE The following price list is a guideline, per item, when replacement of any boat equipment and/or safety equipment is required due to damage and/or loss and will be deducted from your deposit. Note: Replacement of a complete set will be required if a single item is damaged and/ or lost from a complete set. DUE TO SUPPLIER PRICE CHANGES THE FINAL PRICE WILL BE ADJUSTED TO ACCOMMODATE ANY/ALL CHANGES TO PRICING BY SUPPLIERS. Lifejacket – Laliza 100N Adult(70-90kg) Incl. Branding R1050.00 Lifejacket – Laliza 100N Child(15-30kg) Incl. Branding R1050.00 Ski lifejacket Incl. Branding R1050.00 Lifejacket Drybag R300.00 Lifejacket branding only R450.00 Pencil flare kit – 9 shots R1319.60 Hand held flare R230.50 Hand held smoke flare R528.28 Floating smoke flare R620.50 Fire Extinguisher – 1.5kg R399.00 First aid kit R448.50 First aid out there – instruction booklet R185.70 South African Nautical Almanac R350.00 South African Navy Small Craft Laminated Nautical Chart – Yzerfontein to Kaap Hangklip R300.00 ID sheet R105.00 Signal mirror R51.00 Foghorn orange plastic - manual R125.59 Bailer bucket R331.20 Flag – Victor R110.00 Flashlight + Batteries + Spare bulb R410.00 Floating knife R310.00 Handheld compass R560.00 Transom bung plug R95.20 Inflatable repair kit R350.00 Paddles – telescopic (pair) R690.00 Double Action manual air pump + valve adaptor R504.00 Emergency steering arm – Stainless steel R571.50 Fender with rope + 6mm spring hook – Stainless Steel R477.60 Rope 10mm x 10m R88.80 Capsize canister – Large R450.00 Folding Anchor – 6kg R720.00 Anchor rope assembly – 50m rope (12mm) + 3m chain (6mm) + 8mm shackles – stainless steel R1328.00 Mooring rope assembly – Braided rope (6mm) + 6mm Spring hook - Stainless steel R69.26 Leather Gloves R100.59 Red fuel tank plastic – Yamaha R1162.59 Motor flushing muffs R132.00 Manual winch with brake – 1600LB R846.70 Winch strap – 50mm x 6m R319.00 Transom straps – 25mm x 2m (SET) R626.00 Wheel spanner R120.00 Toolbox – Assorted spanners + Adjustable Spanner + Plier + Wire cutter + Multi head screwdriver R650.00 Assorted fuses R50.00 Single seater tube R3650.80 Two seater tube R6865.81 Three seater tube R9000.00 Kneeboard R2656.87 Wakeboard + Bindings R3924.75 Ski´s + bindings R2297.23 Ski rope R609.17 Red Ski flag R100.50 BOAT & TRAILER REPAIR PRICE LIST The following price list will be used, per item, when repair and/or replacement are required to any Ocean Image boat due to damage and/or loss caused by the client and will be deducted from your deposit. Seam repairs (per seam) R1956.24 Anchor strip (per unit) R965.58 Double layer rubbing strake (per meter) R198.00 Handle (per unit) R230.74 Hogging strip (material with eyelets) per set R2633.40 Valve and baffle R866.40 Oar holders (set of two) R342.00 Upholstery – small seat R1304.16 Upholstery – large seat R1554.96 Upholstery – large swing arm back rest cushion R1128.60 Boat marking repairs (per sign) R1857.84 Pressure valve R589.38 Hull repairs – Small chip R1379.40 Hull repairs – Big Chip R2805.95 Transom repair - Fibreglass R1630.20 Ball scuppers (set) R1203.84 Bluetooth radio R3450.00 Cup holder R145.00 Capsize canister Holding frame R995.00 Seat Latch – Stainless steel R229.00 Seat securing pin set – Boat Echo R650.00 Trailer light chevron board + number plate R950.00 Trailer Jockey assembly R850.00 Spare Wheel (Dunlop LT3) 13-155 = R850.00 R14-195 = R1270.00 R15-225 = R1750.00 Galvanized Rim 13’’ = R730.00 14’’ = R900.00 15’’ = R1230.00 Spare Wheel Mounting Bracket R450.00 Trailer Boat Supports R750.00 Trailer plug R85.50 Trailer Lock R685.50 Spare Keys R150.00 per key Kill Cord R85.00 Console Screen R1300.00 Branded Cowling Cover – Stretchy Cover R920.00 Branded Engine Travel Bag R2500.00 Propeller Repair & Gearbox Inspection R1600.00 New Propeller (If not repairable) R3400.00 Transom rubber saver R400.00 Safe boating.

COMPANY INFORMATION

The Ocean Image Boating Team
ADRESS 1 Haul Rd, Granger Bay
EMAIL info@oceanimage.net www.oceanimage.co.net CONTACT NR+27 63 7878 145